Thank you for ordering with Roohi.com. We take pride in providing you excellent products that delight you. If for whatever reason you are not completely satisfied with your purchase, please email us at customercare@Roohi.com with your order number. and we will begin the returning and/or exchange proces with you. Our return policy allows us to exchange or refund the value of the merchandise within 14 days of receiving your purchase.
Damaged and Missing Merchandise:
If a package or item delivered to you arrives damaged, please contact us immediately at customercare@Roohi.com. Please retain all packing materials unless instructed otherwise by Roohi.com. Claims for damaged or missing items must be reported within 5 days of receiving the order.